How does the DHL pick up work?

Our DHL Express service is very comfortable: We will arrange a pick-up order for you and then a DHL Express driver will show at your place or work to pick up the documents (before this step you get via mail the forms etc). It does not matter where the driver should pick up, you are free to choose: This can be at your home, at work, relatives (You need not be present in person, this is no ID-Check, its just a driver), we fix it to your needs. Even the time frame of the pick-up can be limited to about 3-4 hours.

Why is the original identity card required?
Since the Spanish police is the issuer of the NIE number in Spain they  check if the applicant has been criminal in Spain or Europe (Interpol check). So simple photocopies of the identity cards is not enough…  you will not certified copies of a spanish notary, alternatively this procedure

When will I receive my passport back?
Approximately 2-3 days after receipt in Spain we will send you the card again with DHL Express back. This is precisely the time we need to be on site at a Spanish notary make a legitimation (notary copy) here in Spain.

Must it be a passport or an identity card sufficient?
Which document submitted for the application you is up to you. As long as the document is still valid, that is absolutely sufficient for the application to the Spanish police.

Can I send identity papers anyway?
We know that the delivery of the card is a sensitive issue, but a purely legal point which it is an entirely normal process. The identity documents belonging to the citizens, not the state. Therefore, you can freely decide if you ship your identity document. (see also alternative Hague Apostille). Visa offices for travelling the world work on the same basis, this is no different with us.

Who organized the whole thing?

The team of SMART NIE NUMBER takes care of the entire process. You only need to fill in our application form (either download to the online application or the application as a PDF). Our team will then send you an e-mail to the following:

after this we will go and prepare this papers

  • the necessary official application papers
  • a small power of attorney for the authorities
  • a DHL waybill

Print out the papers – sign – and you are done!
Pack everything together in an envelope. Then the DHL Express driver will pick you personally. The next day the documents will be delivered to us in Palma de Mallorca and we can start applying at the spanish police office.

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